Terms & Conditions

Bookings

A booking is confirmed when our team confirms it on call or WhatsApp. You then receive a 4-digit Service Start Code; please share it with our team on arrival so work can start.

Please provide water and electricity at the site, and empty the kitchen before kitchen cleaning unless you booked utensil removal & placing back.

Prices

Prices on the website are Sahara's current rates for a standard home of the size shown. The final price is confirmed before work starts, based on the actual size and condition.

4 BHK and larger homes, new apartments (post-construction), bungalows / duplexes, painting, commercial work and termite treatment are priced after a free site inspection.

Online bookings get a flat 5% discount on priced services. Transparent pricing & no hidden charges.

Payment

Pay after service by UPI or cash. No advance is required for standard bookings. A receipt / invoice is shared after payment.

Rescheduling & cancellation

You can reschedule or cancel free of charge by informing us at least 12 hours before the arrival window. Same-day cancellations after the crew has left may be charged a visiting fee.

Service scope

Work is done as per the scope listed for the package or service booked. Additional work outside the scope may be chargeable and is agreed with you first.

Old, permanent or hard-water stains cannot be guaranteed for complete removal. Heavy furniture is not moved and inaccessible areas are excluded unless agreed.

Liability

Sahara is not liable for pre-existing damage, wear or defects in surfaces, fittings, appliances or furniture. Please keep valuables, cash and fragile or antique items secured before the service.

Any concern about the work must be raised within 24 hours of completion so that we can inspect and re-do the affected area where applicable.

Contact

Call / WhatsApp: +91 70833 47130 or +91 89565 67130 · [email protected]