How long does the sofa take to dry?
Usually a few hours with ventilation; the technician advises on the day.
How long does Sofa & Upholstery Cleaning take?
Most single-room or single-item services are finished in a few hours. Your confirmation message shows the arrival window; the team lead gives the exact finish time on site.
How many people will come?
A trained team of Sahara staff is assigned according to the size of the job, with a team lead you can speak to. Team details are shared on WhatsApp before arrival.
Do I need to arrange water and electricity?
Please keep electricity and a continuous water supply available (and a stool or ladder where needed). Our team brings the machines, tools and cleaning materials.
Will every stain come out?
We treat old and hard stains to the best of our ability using the right method for each surface. Complete removal cannot be guaranteed without risking damage to the surface, and the team lead will tell you on site if a stain is permanent.
What if I am not happy with the result?
Tell the team lead before they leave, or message us within 48 hours of the service, and we will arrange a re-clean of the affected area at no extra charge.